Septic Tank Cleaning

I called in for a septic issue I was having and the owner answered. I have never been so enamored by customer service in my 48 year life! Not only did I get an appointment but he walked me through my whole system for awhile in an attempt to resolve over the phone. Totally patient, calm and super friendly all the way through, even though not resolved. I have no doubt the visit will be just as awesome and look forward to adding to this post visit! Josh, you rock good sir! High five!

Jordan helped spread gravel at my home and was so incredibly professional and the work was AMAZING! Would strongly recommend working with their company for anything

Very pleased with the service as well as professional and recommended what we needed to protect the septic system and extend the life span. Personable. Followed up. Quick to respond. Highly recommend.

I have used Hott's Septic 2x now. Once for an annual inspection and once for DBox replacement. They are professional, Personable and honestly down to earth. Josh is honest, thorough and straight forward. He doesn't try to "sell" you on something just because... I Highly recommend Hott's for any septic needs and I will use them permanently as my "go to" septic company...

Josh from Hotts Septic and Excavating came by today to conduct a thorough inspection and tank cleaning and I must say - the BEST experience ever! This is perhaps the fourth service to my system and I am now a Hotts customer for life. These are not only words; it's an action item. The team showed up, was in full communication when to expect them, gave a very detailed explanation of the current status of the system, gave guidance as to some wear and tear that needs addressing in the future and stayed true to the price. Well done and thank you!

I was a long time Great Falls Septic Customer, not anymore, I had a concern that my septic was acting up, Josh came out, pumped and checked it out and was so knowledgeable and taught me so much about my system that it has actually made me comfortable living on the septic, Josh Hotts is the best. If you have a septic tank concern, do yourself a favor and don't call anyone else.......

Josh learned the business from his dad, who learned it from his dad. He knows his business and holds several licenses. Good people!

I have known the operators of this company for many years. They have done work for my late brother and myself in Round Hill, Virginia. They are reliable, professional, courteous and very knowledgeable in Septic repair, maintenance and installation. They are also experienced excavators. I highly recommend their services!

Hotts Septic and Excavating - just a great company to work with! Love your attention to detail and how thorough you are!! Great job!!!

Hotts Septic and Excavting is hands down the BEST!! Very professional, straight to the point. Never have I done business with a company that was so honest, professional and full of integrity. Client for life!

Very polite and professional. Did and excellent job making sure we were completely satisfied.

I am so glad I found Hotts Septic Service! Josh and his team provided exceptional service in a timely and professional matter. I called Hotts Septic to get a second opinion on installing a riser. He walked me through the reasons why it was a good idea to install the riser and he explained what were the benefits and what would happen if we did not install the riser. I must say I am impressed with Hotts’ timeliness, fair pricing, and great customer service! And also important to mention my yard was left looking as if no repairs or work had happened (great attention to detail and very clean and neat!). We will continue to use them for all our septic tank needs.

Super honest guys that gave me a great deal to flush and replace my septic tanks. Great communication, highly recommend

I used Hotts for the required 5 year septic pump out. They answered the phone promptly and provided a competitive quote. Josh called to let me know when he was on the way, was friendly and polite, and left my yard clean and tidy. I highly recommend them

It is strange finding happiness in septic problem calls, but it happens with this crew, due to strong leadership and over the top customer service.

As a Realtor, I’ve worked with many septic companies over the years, and I can confidently say Hotts Septic stands out above the rest. I recently used them for service at my own home, and their customer service and quality of work were exceptional. They were prompt, professional, and extremely thorough from start to finish. I highly recommend them to anyone looking for reliable and honest septic service!

Our septic line backed up water in the downstairs bathrooms and we suspected a blockage. We called at night and Josh, co-owner, helped trouble shoot out problem over the phone. We opted for first thing service next day and he arrived promptly begging work immediately without delay. He is very knowledgable and nailed the problem and solution without delay. Great work!!! Very reasonable and competitive pricing. Thanks so much. Would not hesitate to call again.

We had to have our septic pump shaft pumped out and the pump removed and replaced because it failed. Contacts Hott’s Septic and Josh put us at the top of the list and was here the same day. Pump installed and the septic pumped. New concrete lid for the pump house and the old one was taken away. We also had the 6” wide septic cover and pipe removed and replaced with a new 36” access point and the piping hauled away. All this in record time, all the mess completely cleaned up and alarms tested, and expert explanations of each step. Quality company and at an honest price. Could not be happier and Hotts Septic will be our septic service company from now on. Thank you Josh.

Had an absolutely excellent experience with Hott's Septic Service. Their customer service, competence, and pricing is exceptional. I have total confidence in their ability to do the job right. I highly recommend this company if you have any issues with your septic system.

I cannot say enough good things about Hotts Septic and Excavating. After dealing with multiple septic alarms over the last 6 months and a previous septic service provider that was non-responsive in our time of need I was referred to Josh Hott by another local provider. Which in and of itself says something for a competitor to recommend you to a potential new customer. I called him on a Thursday and by Tuesday they had diagnosed and fixed the multiple system issues we were having which included a integral part that had to be ordered, received and installed. All while it's freezing outside and every inch of our property is covered in slippery ice/snow. They are super knowledgeable and friendly and believe in timely honest quality service. I'd recommend them over and over again to anyone that has a need for their services.

Anything that have to do with septic and excavating, these are the folks to contact period. Hotts septic and excavating are world class. Honest full of integrity and professionalism. Their word is their bond and you don’t find that this day snd age. Just ask for josh

Great service, I would definitely recommend and use them again. Very friendly and answered all my questions. Thank you Hotts Septic and Escavating.

Best septic service company in Northern Virginia! Don't call anyone else! I tried multiple companies in Loudoun. Most didn't call back. Others I called couldn't do the work. Another one kept pushing back the date of service. But, with just one call to Josh Hott, he answered my call, listened to my concerns, came out ASAP, found our leak, and fixed it right. Hotts Septic is the most responsive and knowledgeable team in the area. If I could give 6 stars, I would. They're the best!